Where is my order?
If you have not received your order, you can check the tracking on your despatch confirmation email.
UK deliveries can take up to 7 days to be delivered but most areas are delivered in 2-5 days. Please note that during bank holiday periods our warehouse is closed and orders made on those days will be despatched on the the next working day.
What if I receive the wrong product?
We hope this would never happen, but occasionally things don't go to plan! If you receive the wrong item, please contact us and we'll made it right.
Where can I find my tracking?
Your tracking number can be found on your despatch email.
What are your delivery times?
We offer free standard UK delivery, but if you need it in a hurry, we can send on a next day service for £5.95.
(Order cut off time 1pm for same day despatch).
How much will shipping cost?
We offer free UK standard delivery, and if you need it in a hurry, next day delivery costs £5.95.
Do you offer a warranty?
We offer a 1 year warranty on all products for manufacturing faults.
How do I care for my product?
Wipe your bag over with a damp cloth and a mild detergent if needed. Leave to air dry.
Do not machine wash or tumble dry.